The Journey to an optimal member experience and higher Star ratings means paying attention to the member journey…
From Member Acquisition to Member Engagement to Member Retention.
Every stage of the journey matters, and we have the right solutions for every member touchpoint.
ConnectureDRX health plan solutions positively impact every stage of the member journey. Establish new connections with our proven ACQUISITION SOLUTIONS. Get members to take action with our targeted ENGAGEMENT SOLUTIONS. And, build brand loyalty with our data-driven RETENTION SOLUTIONS.
SThe Journey to an optimal member experience involves capturing age-ins early and retaining them for life.
Check out our PlanCompare ONE Full-Circle Onboarding Solution.
Now it is easier than ever to ACQUIRE Medicare members and OPTIMIZE ONBOARDING with an all-encompassing solution for health plans of any size.
Health Plans benefit from ONE Omni-Channel Solution.
Direct-to-Consumer, Broker and Call Center Channels on ONE platform.
Click here to view Highlights of PlanCompare ONE.
Other benefits include:
- Beneficiaries always find their best fit Medicare plans
- All plan types: MA, MAPD, PDP, MedSupp and Ancillary products
- Hosted and API solutions
- Built-in compliance through your configuration choices
- Integrate with your call center script
- Optional CRM Integration with our AgencyBloc partner
- Dashboards, reports and pre-loaded data reduces administrative time and increases sell time
- Drug costs and total out-of-pocket estimates integrated into shopping tools
- Unparalleled distribution opportunities through our multicarrier BrokerLink network
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Analytics and Reporting – allow you to take action during critical enrollment periods and adjust your go-forward strategies
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Security – Privacy and HIPAA compliance ensured. We haven’t lost an enrollment in 20 years.
ConnectureDRX’s DrugCompare (prescription medicine drug price comparison tool) for carriers and PBMs can be integrated and deployed for members in all plans, including group, individual and Medicare.
DrugCompare provides pricing for brand medicines, generics and offers extensive therapeutic alternatives not typically found in other drug comparison tools.
Personalize the member experience with the right Rx data. Optimize the call center experience.
“ConnectureDRX preloading of medicine cabinet and demographic information has cut our agent call handling time from 20 minutes to about 7-8 minutes per caller. Each call center agent can now support 7 members an hour versus 3 (without data preloading).”
Large regional health plan
ConnectureDRX customer